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Home > City Departments > Management Information Systems > Software Applications

Software Applications

  1. MUNIS  - An ERP Software package purchased from Tyler Technologies
    M.I.S. Support Team – Tom Sciolino, Daryl Springer, Crystal McCrea, Paul Springer, Peter Zingorenko 
    The software covers the following major areas:
    Payroll for all city departments, Buffalo Sewer Authority, Buffalo Municipal Housing Authority covering 4000 employees from 26 different Bargaining Unions
    General Ledger
    Accounts Payable
    Purchasing
    Accounts Receivable covering billing done for misc. services
    Budgeting and Appropriation
    Tax Billing/Sewer Rent Billing & Receivable 
  2. RPIS (Real Property Information Software)
    M.I.S. Support Team – Paul Springer, Peter Zingorenko
    The software is provided by and maintained by NY State.
    Database is in Sybase.   Housed on a separate server at M.I.S. datacenter.  M.I.S. provides user support, data backup and performs major system tasks.

  3. 311 CRM - Citizen Service Request Tracking (LAGAN)
    M.I.S. Support Team  – Daryl Springer, Katherine Barker
    Written in Java and .Net.   The database is SQL Server.  Keeping track of all service requests filed by citizens into the Mayor’s Hot line or entered through City’s web site.  Routing the request to appropriate departments, sending communications to citizens regarding their request.   

  4. Case and Contract Management Software  
    M.I.S. Support Team – Daryl Springer, Paul Springer    
    Designed using Share Point Services and SQL Server – This software supports the Law Department for managing cases and contracts.  

  5. Assessor Activity Log and Tracking
    M.I.S. Support Team – Paul Springer, Peter Zingorenko
    The software tracks the daily activity of Assessors.   Designed in MS Access and interfaces with Assessment Database.   

  6. Exemption Processing
    M.I.S. Support Team – Paul Springer, Daryl Springer, Peter Zingorenko
    The software generates renewal notices for various exemptions.   Hand written application forms are scanned for data extraction and compared with current exemption data for changes.   Designed in MS Access and interfaces with Assessment Database

  7. Annual Tax Foreclosure Processing
    M.I.S. Support Team – Frank Honrado, Paul Springer
    Software is a combination of MS Access database and .Net application
    The software performs the following functions:
    Merge data of delinquent accounts from Tax, Water & User Fee Receivables
    Issue various notices to delinquent property owners
    Prepares reports for publication in various journals
    Prepares Property Data to be assigned to search companies for lien holder search
    Has a web interface for search companies to enter lien holder information online on City’s web site
    Multiple Notices are sent to lien holders
    Data is prepared for annual foreclosure auction
    List of Properties is published on City’s Web site
    Individuals / Businesses interested in purchasing properties can register online using a web interface
    A master Excel database of foreclosure properties and their delinquent property amounts are prepared for auction
    A wireless network is setup in the Convention Center of 6 laptops for auction processing

  8. Bankruptcy Case Tracking
    M.I.S. Support Team – Peter Zingorenko
    The software designed in MS Access tracks bankruptcy cases related to Tax & User Fee Bills.  It interfaces with Tax A/R and User Fee A/R

  9. Tax Foreclosure Auction and In Rem Processing 
    M.I.S. Support Team – Paul Springer, Frank Honrado       The software is designed in .Net and manages property auction processes

  10. Parking Enforcement & Towing
    M.I.S. Support Team – Janet Sanfilippo, Ken Barnes
    Database is SQL Server and software is written in VB6
    Managing all Parking tickets issued in city.
    Managing information of all cars towed by city. 
    Inventory of all parking meters and repair history
    Note – Parking Payments can be paid online through City’s Web Site

  11. Building Permits and Inspections  (HANSEN)
    The City uses a software package purchased from Hansen Technologies.
    M.I.S. Support Team – Karen Marshall, Joe Strianese
    Database is on SQL Server and software is written in C.
    Building, Electrical & Plumbing Permits
    Housing Inspection for Permits or Code violations
    Housing Court
    Demolition case tracking & Billing
    Street Cuts Permits
    Load Zone Permits
    Certificate of Occupancy Management
    Rental Registry
    Multiple Dwelling Property Management
    Project Management
    Case Management
    Business Licenses
    Web interface – Citizens can apply for Minor Repair & Electrical Permits on the City’s Web Site and pay using a credit card.  Permit is issued on line in PDF format for printing

  12. Misc.  Code Enforcement & Adjudication Software
    M.I.S. Support Team – Ken Barnes, Peter Zingorenko
    Software is developed in MS ACCESS and keeps track of:
    Summons issued by Streets department for trash violations
    Summons issued by City Clerk for unlicensed dogs
    Summons issued by Fire Department for fire safety violations
    Summons issued by Dept. of Adjudication for other misc. city code violations

  13. Treasury Payment Processing Software
    M.I.S. Support Team – Frank Honrado, Paul Springer
    Database is MS SQL Server and software is written in .NET
    City treasury is the central location to receive payments for all Accounts Receivables.  The software performs teller functions and is integrated with all receivables.   The software also processes payments submitted electronically by M & T Lock Box operation, Escrow Companies and payment made through the City’s Web Site.

  14. User Fee Billing & A/R Software
    M.I.S. Support Team – Peter Zingorenko, Daryl Springer
    Database is on SQL Server and software is written in MS Access.   The software manages billing and receivables for Garbage pickup.
    Note – User Fee payments can be made on line through City’s web site.

  15. Occupancy Tax Receivable
    M.I.S. Support Team – Frank Honrado, Paul Springer
    Designed in MS Access.   Software manages occupancy tax receivable.  This tax was levied in 1970 and has only about 4500 unpaid bill remaining

  16. Civil Service Examination and Certification
    M.I.S. Support Team – Peter Zingorenko, Daryl Springer
    Software is in MS ACCESS and manages all civil services exams, applicants, test scores, certified list of passed and approved candidates.
    Note – We post the upcoming exams on our web site.

  17. Time & Attendance Software
    M.I.S. Support Team – Tom Sciolino, Crystal McCrae
    Database is MS SQL Server and software is written in .NET.   The software manages time & Attendance entry for City’s Payroll.   It generates standard payroll transactions for all employees.   Over 200 time keepers then on bi-weekly basis enter the exception transactions online.  It verifies their input based on business rules established for various bargaining unions and calculates earnings.

  18. Injured on Duty Case Tracking
    M.I.S. Support Team – Tom Sciolino, Frank Honrado
    Designed in MS Access and .Net – This software tracks Police & Fire Fighters on IOD and their payment history

  19. Vacant Lot Maintenance Tracking
    M.I.S. Support Team – Ken Barnes, Peter Zingorenko
    Designed in MS Access – This keeps track of the maintenance schedule and billing for over 4000 vacant lots in the city

  20. Dog Licenses
    M.I.S. Support Team - Ken Barnes, Peter Barone
    The software package purchased by City Clerk’s office and supported by M.I.S.  Written in MS Access.   M.I.S. staff designed a web interface for Citizens to renew their dog license on line.  The software interfaces with treasury Teller software and Misc. Code Enforcement & Adjudication Software. 

  21. Marriage Licenses
    M.I.S. Support Team - Ken Barnes, Peter Barone
    Software Package purchased by City Clerk’s office.  Written in MS Access

  22. Birth Certificates & Genealogy Search
    M.I.S. Support Team - Ken Barnes, Peter Barone
    The issuance of current birth certificates is done through a software package acquired by City Clerk’s  Office and Package written in MS Access.   Archival of old birth certificates and birth records are done using a combination of scanned document using Laser fiche and database.    The scanned birth records can be accessed on City’s web site.  Database is on SQL server.

  23. Vehicle Inventory & Fuel Master
    M.I.S. Support Team – Daryl Springer, Peter Zingorenko
    This application has an MS SQL Server database of all vehicles owned or leased by the city for its workforce and it interfaces with a software package Fuel Master which keeps track of fuel issuance and usage by the vehicle.

  24. M.I.S. Service Request Tracking
    M.I.S. Support Team - Daryl Springer, Frank Honrado
    Package written in .net, Database on SQL Server.  Available over the intranet for tracking all service requests submitted to M.I.S.  Users can submit and check status of their requests.   Software also produces reports of open requests, overdue requests etc.

  25. M.I.S. Equipment Inventory
    M.I.S. Support Team – Daryl Springer, Ken Barnes 
    Written in ACCESS.  Internal software to keep track of all PC, Printers and other equipment supported by M.I.S.   It also tracks of OEM warranties and maintenance   contracts, software levels.