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Home > City Departments > Citizens Services > Citizen Participation and Information

Citizen Participation and Information

Coordinator - Juweria Dahir
Address - 218 City Hall, Buffalo, New York 14202
Phone - (716) 851-5534
Email -

Description of Services

The Division of Citizen Services, per city charter, coordinates and oversees the Office of Citizen Participation and Information and the Citizen’s Advisory Committee. The office manages the Mayor’s Citizen’s Participation Academy, Mayor’s Tour of Block Clubs, and other ancillary programs.

Mayor Bryon W. Brown’s Citizens’ Participation Academy

The Mayor’s Citizen’s Participation Academy was founded in September 2006 to engage City of Buffalo residents in their local government by providing an interactive public forum, learning firsthand about the structure and management of the City of Buffalo. Participants are brought together with elected and appointed officials, in an informal setting, to learn about city government through presentations, case studies and site tours. Each session focuses on a specific area of government, such as economic development, community programs, public safety, and a myriad of other topics.

This free, ten-week program is open to interested City of Buffalo residents ages 18 and over. Upon completion of Academy, graduates will be encouraged to further expand their community involvement as a city or neighborhood association volunteer.

Ancillary Programs 

Urban Fellows Program 

The Division of Citizen Services and its inherent programs have internship opportunities available throughout the year.  This office implements new recruitment procedures, schedules, and interviews potential candidates.

Since its inception the program has successfully groomed and provided opportunities and real world public service experience to some of Buffalo’s best young minds.  In addition, students have the opportunity experience the city, while gaining a deeper appreciation for Buffalo.

For a detailed description of each internship opportunity please, click here
To apply, please forward an electronic copy of your resume and cover letter to